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Some Website Issues
30.08.2013 12:29

I use Windows 7 with Google Chrome

Firstly I every time I try to use the feedback form (on the bottom link), it errors saying that the current form is not the latest, and need to click reload, which I do, and still get the not-the-latest error.

Secondly, I cannot download the learning version due to server error:

"Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."

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Thank you for reporting these
Re: Some Website Issues 30.08.2013 13:36

Thank you for reporting these issues!

About the feedback form: we are investigating the reason why this is happening. So far we found out that it's currently possible to use the feedback form when you are not logged in. Hopefully this will be fixed soon, but as a workaround until a fix is available, you can use the feedback form when you've logged out.

The problem with the downloading has now been fixed. Please try downloading again. In case downloading still isn't successful, please clear any temporary files from your browser and restart the browser. Let us know if you experience any problems!

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Now also the issue with the
Re: 04.09.2013 07:44

Now also the issue with the feedback form has been fixed: it's now possible to send the form also when you're logged in.

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happy to help
Re: Some Website Issues 31.08.2013 06:45

Thank you for looking into the issues. The download appears to be working now.

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one step closer...
Re: Some Website Issues 31.08.2013 07:54

one more error. could someone else confirm if they get this error ? else it might be something on my end.

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Try this
Re: 31.08.2013 10:13

One of my colleagues had the same issue, and there was some hick-up in his user account. We got him back on tracks again after he changed his password.

As a starting point, make sure you've logged out from Tekla Campus.
1. Click the Log in button on Campus's upper right corner. Now you'll end up into login page.
2. Click the Forgot password link. Fill in and submit the change of password.
3. Check your email for the security code link.
4. Confirm your pass word change in the My account page.

5. Then check that you can login to Campus website with your new password (at this point the website may show you some warnings or messages, but just carry on to the next step).
6. And then try starting Tekla Structures Learning again with your username and the new password.

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Thanks but Illl have to look
Re: Some Website Issues 01.09.2013 11:53

Thanks but Illl have to look into the computer being the issue.

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