4 posts
0
new
Go to last post
Warning 1909 and Error 2901
15.03.2019 03:29

When installing the software I get the message `Warning 1909. Could not create shorcut Tekla Structures Learning.Ink. Verify that the destination folder exists and that you can access it`. After clicking `OK` I get this other message: `Error 2901. Operation ixoShortcutPropertyCreate called out of sequence.` and finally the installation wizard doesn`t works.

No Upvotes
Hi, could you try installing
Re: Warning 1909 and Error 2901 15.03.2019 15:26

Hi, could you try installing Tekla Structures Learning as windows admin?

This kind of error may occur if you do not have permissions to write on your computer folders. Also, if you are using Windows Defender, you could try turning it off for the duration of the installation.

No Upvotes
Hi, I have already tried both
Re: Hi, could you try installing 15.03.2019 15:49

Hi, I have already tried both of the options, install it as windows admin and turning off windows defender as well, but the warning window of the problem still appears, how could I solve it?.

1 Upvote
Hi Miguel,
Re: Hi, I have already tried both 09.04.2019 15:58

Hi Miguel,
could you check that you have permissions to write to the folders containing the shortcut images? Most likely
%ProgramData%\Microsoft\Windows\Start Menu\Programs or %Appdata%\Microsoft\Windows\Start Menu\Programs folder.

1 Upvote