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Thanh Nguyen-978
Thanh Nguyen-978's picture
[urgent] error when install Tekla Learning v2016
06.07.2016 07:30

hi

I have big problem when install tekla v2016 as below. please help to solve this problem
Thanks

1 Upvote
Tekla Admin
Forum Moderator
Tekla Admin's picture
Hi Thanh,
Re: [urgent] error when install Tekla Learning v2016 12.07.2016 13:21

Hi Thanh,

I hope you have already found the solution to your problem and are happily using Tekla Structures Learning. If you still get the same error message, please have a look at this topic.

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JC Villareal
JC Villareal's picture
same problem, could you give
Re: [urgent] error when install Tekla Learning v2016 13.09.2016 18:26

same problem, could you give us a solution for this?

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Tekla Admin
Forum Moderator
Tekla Admin's picture
If you have installed any
Re: same problem, could you give 16.09.2016 08:44

If you have installed any previous versions of Tekla Structures Learning, uninstall those from Windows Control Panel > Programs and Features.

If v2016 installation still failes, it might be that there is an issue with uninstallation. The unistallation issue is caused by a failure to remove registry data, which is used to determine if the uninstallation was successful.

Workaround is to remove the registry data manually and then uninstall the software from Control Panel:

  1. Run Registry editor by typing “regedit” to Run window which can be opened by pressing Windows key + R (or you can type “regedit” straight to Windows’ start menu) and press Enter.
  2. Registry editor is opened. Now browse to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Tekla\Structures and delete “21.1 Learning” key (Right-click the key and select “Delete”) .
  3. Next browse to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Tekla\Structures Environments and delete “21.1 Learning” key.
  4. Uninstall Tekla Structures Learning from Control Panel – Programs and Features
  5. Install Tekla Structures Learning 2016
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