7 posts
0
new
Go to last post
"there are no available licenses on the server. contact your system administrator or try another server"
06.10.2015 06:26

Do not run Tekla structures learning (Campus. ver)

"there are no available licenses on the server. contact your system administrator or try another server"

what solution...?

No Upvotes

Hi choi guk hyun,

I checked your Tekla Structures Learning license, and it should be working correctly. If your problem persists, please use this web form to report the specifics.

2 Upvotes
Hi
Re: Hi choi guk hyun, 13.10.2015 09:05

Hi

Our clients also experienced this one. Could you checked it also? Thanks.

No Upvotes
Hi Jayson,The first thing to
Re: Hi 13.10.2015 15:19

Hi Jayson,

The first thing to check is always licence validity. If the licence is valid, this problem usually clears by itself in 24 hrs. If the problem persists, please e-mail us the user names and other details (exact error message etc.) using this web form.

No Upvotes
Thanks for the feedback.
Re: Hi Jayson,The first thing to 27.10.2015 08:39

Thanks for the feedback.
Upon our visit to them, we noticed that you need to log-in first your Tekla account to Tekla websites like Tekla Campus, before opening Tekla Structures Learning. In this way, your account will be verified upon log-in i.e. "Account has been renewed" or "Account has been verified". The error prompt should not be shown now when you launch Tekla Structures Learning. Please advise if this is also the case with others. Thanks.

3 Upvotes
Hi, I have the same problem.
Re: Hi Jayson,The first thing to 07.06.2016 10:54

Hi, I have the same problem. Could you please check my account?

No Upvotes
Hello Aigars,
Re: Hi, I have the same problem. 07.06.2016 12:43

Hello Aigars,

There are two separate accounts for Aigars Kupra. One of them has a valid learning license, one of them doesn't. Please check that your license is valid. If the licence is valid, this problem usually clears by itself in 24 hrs. If your problem persists, please use this web form to report the specifics.

No Upvotes