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Tekla Structures simply doesn't start
05.05.2017 13:44

The installation seems to run perfectly, but when I click on the icon, Tekla simply doesn't start.
No error message, nothing.
Any suggestions?

1 Upvote
It might be that you are
Re: Tekla Structures simply doesn't start 08.05.2017 14:07

It might be that you are experiencing so-called hooking problem: some software are known to cause Tekla Structures not to start up correctly. Please check if you are using any of the software mentioned on the list on this support article: http://teklastructures.support.tekla.com/en/other-software-hooking-tekla-structures

Also, please check the technical product sheet to see that your computer matches the hardware recommendations.

 
No Upvotes
We ran Autoruns, but no sign
Re: It might be that you are 09.05.2017 09:33

We ran Autoruns, but no sign of hooking software in the AppInit tab page. We didn't see any of the error messages either. Is there a errorlog to be found somewhere?
Also the software seems to match the hardware recommendations.

No Upvotes
Hello,
Re: We ran Autoruns, but no sign 09.05.2017 12:47

Hello,

It could be that something unexpected has happened during download or installation. I would suggest that you download Tekla Structures Learning again, and uninstall your current Tekla Structures Learning (from Control Panel > Programs > Uninstall a program). Then install the downloaded package. Let me know if you still have issues after trying this. 

No Upvotes
Thanks for the help, but we
Re: Hello, 10.05.2017 11:16

Thanks for the help, but we have uninstalled it a couple of times now, still with the same result.

No Upvotes
Hello,
Re: Thanks for the help, but we 10.05.2017 15:24

Hello,

Sorry to hear the problem persists. There is one more thing you could check. What is the Microsoft .NET Framework version on your computer? For the current version of Tekla Structures Learning, it should be Microsoft .NET Framework 4.5.1.

No Upvotes
i have the same problem and i
Re: Hello, 16.10.2017 11:22

i have the same problem and i've got .Net framework 4.7

No Upvotes