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installation problem
03.10.2018 21:49

After following all the instruction software is downloaded, shortcut is also generated.when I am trying to open it is crashing.
Problem signature:
Problem Event Name: APPCRASH
Application Name: TeklaStructures.exe
Application Version: 2018.1.17267.0
Application Timestamp: 5b9620a9
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdfe0
Exception Code: e0434352
Exception Offset: 000000000000aa7d
OS Version: 6.1.7600.2.0.0.768.2
Locale ID: 16393
Additional Information 1: 7878
Additional Information 2: 787854380ac502069a277b7321ff9e3f
Additional Information 3: 331c
Additional Information 4: 331c0a5f40f7394a4be71f08e65b5b17

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
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Could you please check if
Re: installation problem 08.10.2018 09:29

Could you please check if there are some events in Event Viewer related to the crash? Event Viewer is a tool which logs Windows' events. It might have some kind of hint about why Tekla Structures Learning is not starting.

  1.  Open Start Menu.
  2. Type "event viewer".
  3. Press Enter to star Event Viewer. On the top left you can see Event Viewer (Local) with a tree structure under it.
  4. Expand "Windows Logs"
  5. Select "Application"
  6. Check the situation before running Tekla Structures Learning.
  7. Run Tekla Structures Learning.
  8. Check the situation again. (You might have to refresh the list with F5).

Are there any Error events related to the startup of Tekla Structures? If yes, is there some description about the issue in General Tab?

No Upvotes
Tekla 2018 Crashes at Create Drawings
Re: Could you please check if 08.05.2019 15:44

Hello. I have done the above steps and in the General Tab it appears to me:
Application: TeklaStructures.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at Tekla.Structures.DrawingInternal.CDelegateSynchronized.dotGrExportTryOpenDrawing(Int32)
at Tekla.Structures.Internal.SynchronizeInvokeFunctionality.Invoke1v[[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Int32, TargetMethod1v`2)
at OpenApiWrappers.DrawingWrapper.Open()
at DocumentManagerDrawings.DrawingCommands.OpenDrawingCommand(System.Object)
at DocumentManagerCore.DocumentCommand.Execute(System.Object)
at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(System.Windows.Input.ICommandSource, Boolean)
at System.Windows.Controls.MenuItem.InvokeClickAfterRender(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at Fusion.App.Start3(Fusion.App)
at Fusion.App.Start2(Fusion.App)
at Fusion.App.Start1(Fusion.App)
at Fusion.App.Start(Fusion.App, SettingsOverrides)
at TeklaStructuresWPF.Main.TeklaStructuresMainApp.Main(System.String[])

No Upvotes
Hi, could you try
Re: Tekla 2018 Crashes at Create Drawings 13.05.2019 09:47

Hi, could you try reinstalling the Microsoft .NET Framework. Please see the instructions here.

No Upvotes
Tekla 2018 Crashes at Create Drawings
Re: Hi, could you try 14.05.2019 14:23

This is the new message:
Application: TeklaStructures.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at Fusion.App.Start3(Fusion.App)
at Fusion.App.Start2(Fusion.App)
at Fusion.App.Start1(Fusion.App)
at Fusion.App.Start(Fusion.App, SettingsOverrides)
at TeklaStructuresWPF.Main.TeklaStructuresMainApp.Main(System.String[])

1 Upvote
Does this error happen in
Re: Tekla 2018 Crashes at Create Drawings 20.05.2019 13:30

Does this error happen in drawing creation or some other situation?
Please make sure that you have latest Windows updates and graphics drivers installed.

No Upvotes
Re: Tekla 2018 Crashes at Create Drawings
Re: Does this error happen in 21.05.2019 09:06

Yes, this error happen in drawing creation. I tried on several PCs but it did not work. The same message appears.

No Upvotes
Are you using the latest
Re: Re: Tekla 2018 Crashes at Create Drawings 21.05.2019 10:24

Are you using the latest version of Tekla Structures Learning, version 2018i? It is available on the Download page.

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The user has deleted this message
Re: Are you using the latest 23.05.2019 10:13

The user has deleted this message

The user has deleted this message
Re: Are you using the latest 23.05.2019 10:14

The user has deleted this message

Tekla 2018 Crashes at Create Drawings
Re: Are you using the latest 23.05.2019 10:15

It works. Thanks.

No Upvotes
crashes at drawing creation
Re: Tekla 2018 Crashes at Create Drawings 17.08.2019 12:31

Sir, How did you solved this issue?

No Upvotes
tekla structure always crashing when producing the drawings
Re: Tekla 2018 Crashes at Create Drawings 03.09.2019 11:46

How did you solved this issue?

No Upvotes
problem in opening shortcut available in desktop(not opening)
Re: Are you using the latest 29.11.2019 07:06

All installation completed succesfully but tekla not opening in shortcut availble in desktop shortcut
please suggest

No Upvotes
Tekla Crash while open drawing
Re: Could you please check if 25.08.2020 07:30

I have done the mentioned Steps
Application: TeklaStructures.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at Tekla.Structures.DrawingInternal.CDelegateSynchronized.dotGrExportDrawingHandlerHandler(Tekla.Structures.DrawingInternal.dotGrDrawingHandler_t ByRef)

Exception Info: System.Reflection.TargetInvocationException
at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
at System.Delegate.DynamicInvokeImpl(System.Object[])
at Tekla.Technology.Akit.AsyncResult.Invoke()
at Tekla.Technology.Akit.Synchronize.Run()

Exception Info: System.Reflection.TargetInvocationException
at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
at System.Delegate.DynamicInvokeImpl(System.Object[])
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at Fusion.App.Start3(Fusion.App)
at Fusion.App.Start2(Fusion.App)
at Fusion.App.Start1(Fusion.App)
at Fusion.App.Start(Fusion.App, SettingsOverrides)
at TeklaStructuresWPF.Main.TeklaStructuresMainApp.Main(System.String[])

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