Hello. I have installed TS2017i Learning version. When I start the program it asks to sign in. I write down my e-mail address and password from my Campus account but program doesn't take it. Fields where I typed e-mail and password become empty and nothing happens. I can't sign to Tekla but in my Campus account Tekla license status is Ok. Do you know how can I solve this problem?
Regards,
Pavels
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Boa noite baixei os arquivos mas quando vou abrir o programa ele não executa, entrei com o e-mail e o logim e nada ele nao executa, ta desintalei, intalei novamente e nada. aumentei as memorias ram e nada.
Hi,
we are sorry for the inconvenience. Please download the new version Tekla Structures Learning 2018 that is now available. Try running that.
Also, see the additional instructions in the following post: https://campus.tekla.com/forum/installing-licensing/starting-teklalearni...
The new 2018 version had a critical defect and the version has been taken out. We recommend to uninstall Tekla Structures Learning 2018 SP2 and download and install Tekla Structures Learning 2017i.
We apologize for the inconvenience this may cause and thank you for your patience. We are actively working on this issue.