"Error when connecting to the license server. Contact your system administrator or try another server."
This error message appears, because information on your Tekla Structures student license isn't passed on correctly. This could happen for a number of reasons. To troubleshoot, please do the following:
- Check your internet connection to see that the connection available when you are logging in.
- Check your proxy settings. They may prevent the transactions between your Tekla Structures student license and the online license server.
- Ensure that you have a valid (not out-of-date) Tekla Structures student license. To check your license, log in to the Tekla Campus website, and see if there is a yellow warning message on the top of the page that tells you that your license is about to expire. If this is the case, click the link in the message to renew your license.