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Tekla doesn't start.
22.10.2013 04:14

Hi,

I've been trying to get tekla to start but to no avail, not even a dialog box appears when it crashes, just nothing but it does produce a windows error report file, which I've listed below. I also found out that the program runs perfectly fine on safe mode, and from one of the other threads made about this issue said that the graphics card was the problem, but uninstalling solely the graphics driver and updating/downgrading unfortunately didn't solve the issue. Any possible solution?

My system:
OS: Windows 7 Professional 64-bit
CPU: Intel Xeon E3-1245 V2
RAM: 32gb
GPU: Gigabyte GTX 670
MB: Asrock H77 Pro4/MVP

Report.wer:

Version=1
EventType=APPCRASH
EventTime=130268758322554698
ReportType=2
Consent=1
UploadTime=130268758323178699
ReportIdentifier=16c8acaa-3ab2-11e3-9ecb-bc5ff473404f
IntegratorReportIdentifier=16c8aca9-3ab2-11e3-9ecb-bc5ff473404f
WOW64=1
Response.BucketId=3883914967
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=TeklaStructures.exe
Sig[1].Name=Application Version
Sig[1].Value=19.1.0.10249
Sig[2].Name=Application Timestamp
Sig[2].Value=520e2867
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.18247
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=521ea8e7
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0002e066
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=18441
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=7d3c
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=7d3ce4500352cd82d288de54df0a5be2
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=ade7
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=ade772bace11a2dbcabb7ec10fd3d560
UI[2]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\TeklaStructures.exe
UI[3]=Tekla Structures has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\TeklaStructures.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\Common.dll
LoadedModule[5]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\dbfast.dll
LoadedModule[6]=C:\Windows\system32\MSVCR100.dll
LoadedModule[7]=C:\Windows\system32\MSVCP100.dll
LoadedModule[8]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\xerces-c_2_8.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[12]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[13]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[14]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[15]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[16]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\xerces-depdom_2_8.dll
LoadedModule[17]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\dbvirtual.dll
LoadedModule[18]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\dbdict.dll
LoadedModule[19]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\dbdynamic.dll
LoadedModule[20]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[21]=C:\Windows\syswow64\NSI.dll
LoadedModule[22]=C:\Windows\system32\WINNSI.DLL
LoadedModule[23]=C:\Windows\system32\WSOCK32.dll
LoadedModule[24]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[25]=C:\Windows\syswow64\USER32.dll
LoadedModule[26]=C:\Windows\syswow64\GDI32.dll
LoadedModule[27]=C:\Windows\syswow64\LPK.dll
LoadedModule[28]=C:\Windows\syswow64\USP10.dll
LoadedModule[29]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[30]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[31]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\LoginUIWrapper.dll
LoadedModule[32]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[33]=C:\Windows\system32\IMM32.DLL
LoadedModule[34]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[35]=C:\Windows\SysWOW64\appinit_dll.dll
LoadedModule[36]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\dakit.dll
LoadedModule[37]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[38]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
LoadedModule[39]=C:\Windows\syswow64\ole32.dll
LoadedModule[40]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[41]=C:\Windows\system32\mfc100.dll
LoadedModule[42]=C:\Windows\system32\MSIMG32.dll
LoadedModule[43]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\dxkit.dll
LoadedModule[44]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\ras.dll
LoadedModule[45]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\Environment.dll
LoadedModule[46]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\RebarShapeInterface.dll
LoadedModule[47]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\Model.dll
LoadedModule[48]=C:\Windows\system32\VERSION.dll
LoadedModule[49]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\macroselectorc.dll
LoadedModule[50]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\kit.dll
LoadedModule[51]=C:\Windows\system32\NETAPI32.dll
LoadedModule[52]=C:\Windows\system32\netutils.dll
LoadedModule[53]=C:\Windows\system32\srvcli.dll
LoadedModule[54]=C:\Windows\system32\wkscli.dll
LoadedModule[55]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\Drawings.dll
LoadedModule[56]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\Dimensioning.dll
LoadedModule[57]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\Tekla.Identity.Wrapper.dll
LoadedModule[58]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[59]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[60]=C:\Windows\system32\DINPUT8.dll
LoadedModule[61]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\ctlib.dll
LoadedModule[62]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[63]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\dtkit.dll
LoadedModule[64]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\ccc.dll
LoadedModule[65]=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\dckit.dll
LoadedModule[66]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[67]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[68]=C:\Windows\system32\UxTheme.dll
LoadedModule[69]=C:\Windows\system32\dwmapi.dll
LoadedModule[70]=C:\Windows\system32\MFC100ENU.DLL
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Tekla Structures
AppPath=C:\Program Files (x86)\TeklaStructuresLearning\19.1\nt\bin\TeklaStructures.exe

5 Upvotes
New version 19.0 does not start-up
Re: Tekla doesn't start. 07.11.2013 16:12

I installed the latest version Structures Learn it seemed to install OK without any errors. The icon showed up on my desktop but when I double click on the icon nothing happens. I am running Windows 7 professional. Any thoughts on what might be wrong?

6 Upvotes
Tekla Strucutres 18 don't start
Re: Tekla doesn't start. 27.11.2013 12:53

When I press doucle click in the icon, Tekla not appear. Nothing happen.

I have a Windows XP SP3 and AMD Raedon HD 6800

What it`s happen?

No Upvotes
I'm solve the same Problem
Re: Tekla doesn't start. 19.12.2013 19:01

I had the same problem exactly. I was resigned to run Tekla only in "Windows Directory Services Restore Mode", until I updated to AutoCAD 2014 trial, then suddenly Tekla ran without problem.

Note: I had Autocad 2013 installed before Tekla.

No Upvotes
I hope my solution works with
Re: Tekla doesn't start. 19.12.2013 19:04

I hope my solution works with you all.

No Upvotes
Some software are known to
Re: Tekla doesn't start. 23.12.2013 13:19

Some software are known to cause Tekla Structures not to start up correctly. Please check if you are using any of the software mentioned on the list on this support article:

http://teklastructures.support.tekla.com/en/other-software-hooking-tekla-structures

Follow the instructions in the article to solve the problem.

No Upvotes
Tekla 17 doesn't open
Re: Some software are known to 06.12.2017 22:42

There is nothing under AppInit in AutoRuns to uncheck. Tekla 17 won't open at all.

No Upvotes