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Components disappear after installing environment Netherlands (62 MB)
14.07.2017 20:11

Component 13 bracing, "windverband kruis met drukbalk" is no longer available after installation of the environment Netherlands (62 MB). It was available prior to installing this environment.

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Hi,

This component is excluded via file ComponentCatalogExclusions.csv in the system folder.
If required, you can delete the corresponding line in the file to make the component visible.

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Thanks but
Re: Hi, 20.09.2017 19:47

Thanks but, that doesn't seem to be the problem. I've found the file in C:\ProgramData\Tekla Structures Learning\2017\Environments\common\system only.
We're talking about component m80000013 here and it is not in the list. Also, the file doesn't change when installing the Netherlands environment.
What I have noticed: there is no construsoft folder in the folder C:\Program Files\TeklaStructuresLearning\2017\applications, although it is mentioned in the applications.inp file there. Could that have something to do with it?

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Hello,
Re: Thanks but 06.10.2017 17:38

Hello,

I was able to reproduce the issue, and the solution was to exclude line "CatalogSystemComponentMacroItem?081000013" from the file ComponentCatalogExclusions.csv, located in C:\ProgramData\Tekla Structures Learning\2017\Environments\netherlands\system.

If you don't have the file, perhaps something has gone wrong during the Netherlands environment installation. Could you please uninstall Netherlands environment, manually delete all remaining files from C:\ProgramData\Tekla Structures Learning\2017\Environments\netherlands, download the latest Netherlands environment from https://campus.tekla.com/download and install the environment. I have verified that the file is part of the installation, so you should get it if the installation is successful.

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Thanks
Re: Hello, 11.10.2017 14:06

Thanks, that seemed to solve the problem. Your help is very much appreciated!

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